123.hp.com Troubleshooting for Envy
123 hp com troubleshooting Envy
Use the HP Print and Scan Doctor tool to resolve your HP Printer Issues with your computer that contains Windows 10, 8, 7, Vista, and XP Operating Systems. The HP Print and Scan Doctor is a free software that is compatible with Windows 7 and newer operating systems. The tool can be easily downloaded to your computer from the appropriate website using your Internet browser.
- HP Print and Scan Doctor triggers automatically after download, for the installation is completed.
- Click Start on the Windows home screen. Look for your printer in the list.
- If your printer is not listed, make sure the printer is turned on and connected. Once turned on, click My product is not listed, and then select Retry. Select your printer name, and then click on Next.
- If there is an issue with the connection, click the method being used to connect the printer and then follow the on-screen instructions and then click on Retry.
- Depending on your problem, you can either choose Fix Printing or Fix Scanning.
To fix issues with printing using the HP Print and Scan Doctor:
- You can use the HP Print and Scan Doctor tool to test the status of the printer spooler, print queue, device manager, and device incompatibilities.
- Double-click the HP Print and Scan Doctor icon on the desktop to open the tool.
- Click on Start on the Welcome screen and Select your printer, and then select Next.
- The Finding and Fixing Problems screen displays
- Click on Fix Printing
- The list of actionable results will be displayed in the HP Print and Scan Doctor Results screen
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